FAQ

How long have you been in business?

The Handy Women community was created in October 2019, and the Handy Women Shop in July of 2026.

What makes you different from your competitors?

Handy Women is the first and largest community of women who are interested in handy work. The shop reflects that community and is led passionately from its mission Empowering Women With Tools.

From where do you operate?

Handy Women is operated online, mostly from the United States, and has different fulfillment and shipment centers for different areas orders come from.

Do you accept returns/exchanges over and above what customers are entitled to by law 

Handy Women offers no returns or exchanges. Find our full return policy here.

Do you allow refunds for a change of mind?

Find our return policy here.

To where do you ship?

Currently primarily in North America. If you would like to purchase in your country, please send an email to shop@handywmn.com

How long does it take you to process an order before it is dispatched?

It takes between 2 and 7 days for the order to be processed before it is shipped.

Where are your packages shipped from?

From the closest fulfillment center to your shipment address, most often in the United States.

Do you ship packages internationally?

Not currently. If you would like to purchase in your country, please send an email to shop@handywmn.com

How do you price your postage?

It is determined by your shipment location. The price is indicated before checkout. Some items will have a flat rate. 

Do you offer tracking?

You will receive a shipment confirmation and tracking number. If you do not, please contact us at shop@handywmn.com

What payment methods do you accept?

The Handy Women Shop accepts a large variety of payment types including all major credit cards.

Do you offer loyalty points or reward points, gift certificates, etc.?

Not currently.

Where can I contact you? 

shop@handywmn.com